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Who can do what

For: Owner, Admin, Cashier, Production, Courier

The work each role can open, and how to change someone's role.

Every member has one role in each business, and that role decides the work they can open. The server checks every action, so a hidden button is never the only guard.

For every role. Only owners and admins change roles.

The work of each role

Who can do what, by role
TaskOwnerAdminCashierProductionCourier
Create orders
Take payments
Send the receipt on WhatsApp
Add and edit customers
Reply to customer chats
Arrange pickups and drop-offs
Run pickups and drop-offs
Move laundry between stages
Weigh online orders
Scan laundry bags
Manage supply stock
Record supplies used
Read reports
Clock in and out
See team attendance
Plan work schedules
Invite and manage team members
Add and manage branches
Set services and prices
Manage WhatsApp numbers
Work out and pay wages
Choose and pay for the plan
Withdraw the balance to a bank account
Delete the business

Each role's guide: owner, admin, cashier, production and courier.

Steps to see roles

  1. Open Team. The Role and Branch columns show each member's role and the branches they may open.

    The member list on the Team page with role and branch columns

Steps to change a role

  1. Press Manage on the member's row, then pick Role.

  2. Pick the new role, then press Save. A session already open on that person's phone changes at once.

    The choices in the Role dialog: Owner, Admin, Cashier, Production and Courier

Only an owner sees the Owner choice. An admin changes other members' roles but cannot make anyone an owner.