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Toko Laundry
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Customers chat on WhatsApp, the order is ready to save

A laundry POS for every branch that reads your WhatsApp chats. One button fills in the customer, the services, the quantities and the pickup address. You check it, then save.

See pricing Start free
  • WhatsApp receipts
  • QRIS
  • Virtual Account
  • Many branches and businesses
  • Production QR scan
  • Courier pickup and delivery
  • Attendance
  • Payroll
  • Supplies stock
  • Daily reports
  • AI order drafts
  • Customers from .xlsx

WhatsApp chat

Every customer chat in one inbox

Customers write to the branch's WhatsApp number. Owners and admins answer from Toko Laundry, see that customer's orders and create a new one without leaving the chat.

Read the chat guide

  • Inbox

    Chats from every branch number, shared across the team. Pick one from the queue or assign it to a teammate.

  • Orders from chat

    Create an order for that customer from the conversation, or ask for a draft read from the chat.

  • Archive and Traffic

    Closed chats are kept, can be filtered by the day they closed and reopened. Traffic shows who is chatting right now, who is handling them and for how long.

Features

Everything a laundry runs on, in one app

Laundry software for one branch or many: the counter, production, couriers, supplies, attendance and payroll.

See every feature

AI

From a WhatsApp chat to a draft order

Many orders arrive as a long chat. Toko Laundry reads it and prepares a draft: the customer, the services, the quantities and the pickup address.

Read the AI draft guide

  • One button in the chat

    The customer writes on WhatsApp as usual. From that conversation in the inbox, the owner or an admin presses one button for a draft.

  • The form fills in

    Name, number, services, quantities and address are filled from the chat.

  • Checked, then saved

    The owner or admin changes whatever needs changing. No order, customer or service is created until a person has checked it and saved.

Everywhere

At the counter, on the wash floor, on the road

Cashiers work at a computer. Floor staff and couriers use their phones.

  • At the counter

    Create the order, weigh it, take payment and send the receipt, from a wide screen on the counter computer.

  • On a phone

    Floor staff scan a code to mark each stage of work. Couriers open today's pickups and deliveries and photograph the proof.

  • Keyboard shortcuts

    Press / to search customers, conversations and messages, j and k to move between conversations, and o to draft an order from the chat. In the composer, # opens canned responses and Shift+Enter starts a new line. Press ? to list every shortcut.

Printed receipts

Paper receipts from a thermal printer

Customers who ask for a paper receipt still get one. The cashier prints it from the order, and the digital receipt still goes to WhatsApp.

Read the receipt guide

  • Fits your thermal printer

    The receipt fits the paper width of the cashier's thermal printer. Your laundry's logo prints at the top.

  • Print from the order

    Press Print receipt on the order. It prints through the browser to the printer connected to the cashier's device.

  • A QR code on every receipt

    The production team scans the QR code on the receipt to move the laundry to its next stage.

Mobile app

Android and iPhone apps are coming soon

Until then, open Toko Laundry in your phone's browser and add it to the home screen.

  • Coming soon to Google Play
  • Coming soon to App Store

Payments

Customers pay online, the money lands in one balance

When the order is created, the cashier picks how it is paid. The customer pays from WhatsApp.

Read the payments guide

  • How to pay

    QRIS from any bank or e-wallet app, a virtual account (VA), or pay at the counter in cash, by transfer or by card. QRIS and VA links go to the customer on WhatsApp.

  • One balance

    Online payments from every branch land in one business balance. The owner withdraws it to a bank account whenever they like, Rp10.000 at the least. Reports stay per branch.

  • On once saved

    The owner fills in the payout bank account once in Settings. Online payment switches on for the business as soon as the account is saved.

Toko Laundry takes no commission on online payments. The payment provider's transaction fee is deducted from each payment you receive.

Order tracking

Customers check their laundry from your site

A receipt number or a phone number is enough. Customers see every step, from weighed to ready for pickup.

Read the API guide

  • One search field

    A receipt number for one order, a phone number for every order not yet finished.

  • An API for your developer

    One endpoint, a JSON answer. The look is yours to build.

  • No prices, no staff names

    Only the status, the steps and the history come out. The customer's name is masked.

Laundry Contoh laundrycontoh.id/cek
  1. Received
  2. Washing
  3. Ready
  4. Done
  1. Ready for pickup At Laundry Contoh Margonda 7 Nov 14:20
  2. Ironed 7 Nov 11:05
  3. Dried 7 Nov 08:40
  4. Washed 6 Nov 19:10
  1. Received
  2. Washing
  3. Ready
  4. Done

Pricing

Simple pricing, starting free

Multi-branch laundry software that starts free with one branch. Move up when you open more, and one plan covers every business you own.

See the pricing details

  • Free

    1 branch

    Rp0 per month

    For a laundry with one branch.

    • Every feature, free
    • 1 branch and 1 business
    • More branches or businesses start at Pro
    Start free

  • Pro

    Recommended

    2-3 branches

    Rp149.000 per month

    For an owner with a few branches.

    • Up to 3 branches
    • Up to 3 businesses
    • Staff access per branch
    • Every feature
    Choose Pro

  • Enterprise

    4-10 branches

    Rp399.000 per month

    For a larger network of branches.

    • 10 branches included, branches 11 to 20 billed per branch
    • Up to 5 businesses
    • Staff access per branch
    • Every feature

    More than 20 branches? Chat with us.

    Choose Enterprise

Questions

Frequently asked questions

  1. 01 What happens when a plan is not paid?

    Your branches do not stop at once. There is a grace period of 7 days. After that you return to the Free plan: across every business you pay for, the oldest branch stays open, while branches and businesses added on the paid plan lock completely until the plan is renewed. The data stays saved.

  2. 02 How is a renewal paid?

    A pay link arrives by email to the owner who pays for the plan and in the app. You decide whether to pay it. Nothing is charged on its own.

  3. 03 What does online payment cost?

    Toko Laundry takes no commission on QRIS and VA payments. The payment provider's transaction fee is deducted from each payment you receive.

  4. 04 What if I have more than 20 branches?

    Self-serve plans cover up to 20 branches. For more, chat with us on the Contact page and we set the plan up with you.

  5. 05 Does WhatsApp need setting up first?

    Yes, once. Each branch uses one WhatsApp number, set in the branch settings. After that, receipts and laundry updates go out from that number.

  6. 06 Can I move my old customer list in?

    Yes. The customer list imports from a .csv or .xlsx file, with a template on the Customers page.

Start with one branch, free

Start free