Skip to content
Toko LaundryDocs

Often opened

Taking payment

For: Owner, Admin, Cashier

Every order is paid in full before it is washed: QRIS on the payment page, or cash at the counter.

Every order is paid in full before it is washed. A new order opens the payment page at once, with a QRIS for the full amount, and the laundry goes into production once it is paid.

For owners, admins and cashiers.

Steps to take payment

  1. Create the order in New order, then press New order in the summary.

    The order summary with the customer, services, total and the New order button

  2. The payment page opens with the receipt number at the top. The card on the right holds the Amount due, a QRIS for the full amount, an Awaiting payment ยท valid for line with the time left, and Washed once paid.

    The payment page with the Amount due card, the QRIS and Pay cash on the right

  3. The left column holds the customer (initials, name and number) and the order's receipt: each service, the subtotal, any discount and fees, the total, Paid and Outstanding. Check it with the customer before they pay.

    The left column with the customer and the receipt down to Outstanding

  4. The customer scans the QR with a bank or e-wallet app. The page turns to Paid. Press New order for the next customer, or View order.

  5. Paying another way? Press Pay cash under the or line.

    The Pay cash button under the QRIS

  6. The Mark as paid dialog shows the Amount to settle, which is always the whole outstanding bill.

    The Mark as paid dialog with the amount to settle and the method

  7. Pick the Method: Cash is already chosen, or QRIS, Transfer or EDC. This dialog is the only place to record a transfer or EDC payment. Then press Mark as paid.

    The Method list open with Cash, QRIS, Transfer and EDC

Steps to collect an order that is waiting

  1. The X at the top right closes the payment page. The order stays saved and waits for payment.

    The X at the top right of the payment page

  2. To collect it later, open the order in Orders and press Pay at the foot of the panel. The payment page opens again.

    The order panel with Outstanding and Pay at the foot

  3. If the QR has expired, the page says QR expired and offers New QR, Pay cash and Cancel order.

The pay-in-full rules

  • There is no deposit and no part payment. The amount recorded must equal the outstanding bill.
  • Until it is paid, the order sits in the Awaiting payment column of the production board and cannot move to a work stage.
  • If the business does not take online payments yet, the payment page shows no QR and says QRIS is not active for this business. Take cash, transfer or EDC at the counter. Record the payment through Pay cash with the matching method.
  • If the customer pays by QRIS after the cashier recorded cash, the order is not paid twice. The money is recorded in balance as money not yet matched to an order.